Delivery & Returns


Please note that our Christmas Returns Policy will be extended - purchases made in November and December can be returned for a full refund providing they are received by us no later than Friday 20th January 2017

 

Delivery charges

UK Delivery - £3.95 / Free delivery for orders over £50

Delivery to Europe - £14.95 / Free delivery for orders over £100

Delivery to World Zone 1 £16.95 / Free delivery for orders over £100

Delivery to World Zone 2 £17.95 / Free delivery for orders over £150


Dispatch time

- Orders received before 12pm Monday - Friday will be dispatched the same day

- Orders received after 12pm, and on bank holidays and weekends will be dispatched next working day (Warehouse opening hours - Monday - Friday)

Returns

We are happy to offer our customers a 14 day return policy providing that:

• Garments have not been worn or washed
• Garments are free from marks or stains
• Garments are returned with all original labels/packaging †

Please complete and enclose the returns form included within your parcel and send to-:

Web returns;

DML Jeans 
17a Cobra Court
Blackmore Road
Manchester
M32 0QY

Returns are posted at customer’s expense. It is advised that item is sent via recorded mail as we cannot take responsibility for items lost in the mail. We aim to refund or exchange within 2 days of the parcel being received.

* Please note, next day delivery is not available to -: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, Northern Ireland, Channel Islands, Isle of Man, Scilly Isles or Isle of Wight. We will endeavour to deliver orders to the above addresses within 2 days although this service is not guaranteed.

† Please note that DML jeans reserves the right to refuse refunds for items that have been worn or purposefully damaged. In this event goods will be shipped back to customer at customers cost.